{"id":3095,"date":"2025-09-22T13:36:25","date_gmt":"2025-09-22T11:36:25","guid":{"rendered":"https:\/\/quartex.qmanapp.com\/quartex\/?p=3095"},"modified":"2025-10-06T16:44:34","modified_gmt":"2025-10-06T14:44:34","slug":"30-let-s-erp-testovani-erp-systemu","status":"publish","type":"post","link":"https:\/\/quartex.qmanapp.com\/quartex\/30-let-s-erp-testovani-erp-systemu\/","title":{"rendered":"30 let s ERP &#8211; 7. d\u00edl"},"content":{"rendered":"\n<p>Petr Kunetka&nbsp;<\/p>\n\n\n\n<p>CEO Quartex Praha&nbsp;<\/p>\n\n\n\n<p>28.8.2025&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Testov\u00e1n\u00ed ERP syst\u00e9mu<\/strong>&nbsp;<\/h2>\n\n\n\n<p>Minule jsme p\u0159eru\u0161ili vypr\u00e1v\u011bn\u00ed na za\u010d\u00e1tku testovac\u00edho procesu a \u00favaze, jak\u00e1 jsou \u00faskal\u00ed sv\u011b\u0159en\u00ed testov\u00e1n\u00ed z\u00e1kazn\u00edkovi. Samoz\u0159ejm\u011b, nen\u00ed vylou\u010deno, \u017ee z\u00e1kazn\u00edk m\u00e1 infrastrukturu a kapacitu pro testov\u00e1n\u00ed \u2013 ale neb\u00fdv\u00e1 to pravidlem. A nebylo to tak i v\u202ftomto p\u0159\u00edpad\u011b.&nbsp;&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>U\u017eivatel\u00e9 v roli tester\u016f<\/strong>&nbsp;<\/h2>\n\n\n\n<p>U\u017eivatel\u00e9 dostali pokyn zah\u00e1jit testov\u00e1n\u00ed, co\u017e bylo poprv\u00e9, co projekt za\u010dal z\u00e1sadn\u00edm zp\u016fsobem zasahovat do jejich provozn\u00ed pr\u00e1ce a kapacity (anal\u00fdza do jist\u00e9 m\u00edry zasahovala tak\u00e9, ale po\u017eadavky testov\u00e1n\u00ed jsou \u0159\u00e1dov\u00e9 vy\u0161\u0161\u00ed).&nbsp;&nbsp;<\/p>\n\n\n\n<p>Dostali kr\u00e1tk\u00e9 \u0161kolen\u00ed a pustili se do test\u016f. Jak to dopadlo, si lze domyslet: prvn\u00ed kola testov\u00e1n\u00ed jsou z\u00e1t\u011b\u017e i pro zku\u0161en\u00e9 testery \u2013 chyb\u00ed nastaven\u00ed, \u010d\u00e1st syst\u00e9mu je nezral\u00e1, objevuj\u00ed se z\u00e1sadn\u00ed nesoulady mezi o\u010dek\u00e1v\u00e1n\u00edm a realitou. U\u017eivatel\u00e9 na to p\u0159ipraveni nebyli, nem\u011bli znalosti ani kapacitu testy opakovat. Vyzkou\u0161eli p\u00e1r operac\u00ed, ty spadly na chyb\u011b, a t\u00edm pro n\u011b testov\u00e1n\u00ed skon\u010dilo.&nbsp;<\/p>\n\n\n\n<p>&nbsp;Samoz\u0159ejm\u011b neexistovaly \u017e\u00e1dn\u00e9 testovac\u00ed sc\u00e9n\u00e1\u0159e, bylo problematick\u00e9 po\u017e\u00e1dat u\u017eivatele o op\u011btovn\u00fd test, nebo\u0165 m\u011bl provozn\u00ed \u00fakoly\u2026 tak\u017ee na nejbli\u017e\u0161\u00ed Steering committee se se\u0161ly dva z\u00e1sadn\u00ed probl\u00e9my:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Testy dopadly velmi \u0161patn\u011b, u\u017eivatel\u00e9 hl\u00e1sili, \u017ee \u201enic nefunguje\u201c&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Dodavatel si st\u011b\u017eoval, \u017ee teste\u0159i neprov\u00e1d\u00ed testy spr\u00e1vn\u011b a v\u202fdostate\u010dn\u00e9 m\u00ed\u0159e, \u017ee IT nedodalo spr\u00e1vn\u00e9 vzorky dat, a z\u00e1v\u011bry ohledem chyb jsou \u010dasto d\u00e1ny chyb\u011bj\u00edc\u00edm nastaven\u00edm nebo nedostate\u010dnou znalost\u00ed syst\u00e9mu&nbsp;<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Form\u00e1ln\u00ed testov\u00e1n\u00ed jako alibi<\/strong>&nbsp;<\/h2>\n\n\n\n<p>Na pap\u00ed\u0159e to d\u00e1valo smysl. Ve skute\u010dnosti se testov\u00e1n\u00ed ERP syst\u00e9mu zvrhlo do fra\u0161ky. Konzultanti p\u0159ipravili a nastavili sc\u00e9n\u00e1\u0159e, u\u017eivatel\u00e9 jen odklikli uk\u00e1zan\u00e9 operace a form\u00e1ln\u011b je akceptovali. Bez re\u00e1ln\u00fdch situac\u00ed, bez test\u016f n\u00e1vaznost\u00ed, bez case studies.&nbsp;<\/p>\n\n\n\n<p>U\u017eivatel\u00e9 k tomu nav\u00edc nem\u011bli \u017e\u00e1dn\u00fd osobn\u00ed z\u00e1jem \u2013 postih jim nehrozil, zato riziko, \u017ee by omezili svou b\u011b\u017enou pr\u00e1ci, ano. Konzultanti naopak m\u011bli obrovskou motivaci z\u00edskat akceptaci. A tak se v\u0161ichni ocitli v \u201ewin-win\u201c: testov\u00e1n\u00ed pokra\u010dovalo, v\u00fdsledky vypadaly dob\u0159e. Realita byla jin\u00e1.&nbsp;<\/p>\n\n\n\n<p>Speci\u00e1ln\u00ed v\u00fdjimkou byly finance. Proto\u017ee \u201ena financ\u00edch p\u0159ece nen\u00ed nic speci\u00e1ln\u00edho\u201c, modul financ\u00ed se prakticky netestoval v\u016fbec.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>\u0160kolen\u00ed \u2013 posledn\u00ed \u0161ance na pravdu<\/strong>&nbsp;<\/h2>\n\n\n\n<p>Nyn\u00ed doch\u00e1z\u00edme k\u202fposledn\u00edmu, velmi kr\u00e1tk\u00e9mu, ale velmi z\u00e1sadn\u00edmu bodu \u2013 \u0161kolen\u00ed. Nebo\u0165 z\u202fm\u00fdch zku\u0161enost\u00ed TOTO je bod, kdy se nejv\u00edce uk\u00e1\u017ee realita \u2013 a je to bod, jeho\u017e vyhodnocen\u00ed se \u010dasto opom\u00edj\u00ed.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Nebo\u0165 \u0161kolen\u00ed je prakticky jedin\u00e1 \u010d\u00e1st, kdy u\u017eivatel\u00e9 maj\u00ed vyhrazen\u00fd a neru\u0161en\u00fd prostor pro to, aby se sezn\u00e1mili se syst\u00e9mem, testovali s\u202fp\u0159\u00edm\u00fdm dozorem konzultant\u016f, ptali se na tom, jak realizovat r\u016fzn\u00e9 praktick\u00e9 p\u0159\u00edklady..&nbsp;&nbsp;<\/p>\n\n\n\n<p>Co\u017e by bylo fajn a mohlo v\u00e9st k\u202fpochopen\u00ed konzultant\u016f, \u017ee v\u202fsyst\u00e9mu jsou masivn\u00ed d\u00edry\u2026 neb\u00fdt praxe dodavatele, kter\u00fd na \u0161kolen\u00ed nasazoval junior konzultanty, \u010dasto s\u202fminim\u00e1ln\u00ed vazbou na projekt. Seniorn\u00ed konzultanti byli pln\u011b pono\u0159eni do p\u0159\u00edpravy migrac\u00ed a rozjezdu, a na pro\u0161kolen\u00ed syst\u00e9mu, kter\u00fd byl otestov\u00e1n a akceptov\u00e1n sta\u010d\u00ed junio\u0159\u00ed, \u017ee ano?&nbsp;<\/p>\n\n\n\n<p>Tak\u017ee v\u0161ichni pl\u00e1novan\u00ed u\u017eivatel\u00e9 absolvovali dvoudenn\u00ed \u0161kolen\u00ed, na kter\u00fdch vzn\u00e1\u0161eli mnoho dotaz\u016f na t\u00e9ma \u201ejak m\u00e1m v\u202fsyst\u00e9mu ud\u011blat XY\u201c, na kter\u00e9 \u0161kolitel\u00e9 odpov\u00eddali \u201eto nelze, takov\u00e1 funkce v\u202fsyst\u00e9mu nen\u00ed, akceptovali jste syst\u00e9m takhle\u201c. A vzhledem k tomu, \u017ee t\u00e1zaj\u00edc\u00ed byli \u010dasto ti, kte\u0159\u00ed onu oblast akceptovali\u2026 M\u00e1lokdo m\u00e1 tak silnou integritu, aby napadal v\u00fdsledky sv\u00e9 pr\u00e1ce \u202fproto, aby pomohl firm\u011b. Nav\u00edc v\u202foblasti, kterou si nikdo nebral za svou. Tak\u017ee lidem v nejni\u017e\u0161\u00edch patrech korpor\u00e1tn\u00edho \u017eeb\u0159\u00ed\u010dku za\u010dalo doch\u00e1zet, \u017ee rozb\u011bh bude katastrofa, ale vn\u00edmali to jako \u201eprobl\u00e9m n\u011bkoho jin\u00e9ho\u201c. Koneckonc\u016f, na \u0161kolen\u00ed jim konzultanti \u0159ekli, \u017ee se to po rozb\u011bhu vychyt\u00e1,&nbsp;<\/p>\n\n\n\n<p>Po cca m\u011bs\u00edci si dodavatel ud\u011blil \u201eotestov\u00e1no\u201c na v\u0161echny oblasti a prezentoval syst\u00e9m p\u0159ipraven k\u202fnasazen\u00ed a\u202fspu\u0161t\u011bn\u00ed.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Nyn\u00ed m\u016f\u017eeme j\u00edt do fin\u00e1le.&nbsp;<\/p>\n\n\n\n<p><em>Pokra\u010dov\u00e1n\u00ed:<\/em> <a href=\"https:\/\/quartex.qmanapp.com\/quartex\/30-let-s-erp-nasazeni-erp-systemu\/\" data-type=\"post\" data-id=\"3098\">8. d\u00edl&nbsp;<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Quartex Praha: testov\u00e1n\u00ed ERP syst\u00e9mu bez iluz\u00ed<\/strong>&nbsp;<\/h2>\n\n\n\n<p>V <a href=\"https:\/\/quartex.qmanapp.com\/quartex\/quartex-praha\/\" data-type=\"page\" data-id=\"4137\">Quartexu<\/a> v\u00edme, \u017ee testov\u00e1n\u00ed ERP syst\u00e9mu nen\u00ed formalita. Je to moment pravdy, kdy se uk\u00e1\u017ee, zda syst\u00e9m re\u00e1ln\u011b podporuje procesy firmy. Proto testov\u00e1n\u00ed nikdy nenech\u00e1v\u00e1me jen na u\u017eivatel\u00edch bez podpory \u2013 stav\u00edme sc\u00e9n\u00e1\u0159e, pom\u00e1h\u00e1me je proj\u00edt a zajistit, \u017ee test m\u00e1 skute\u010dnou hodnotu.\u00a0<\/p>\n\n\n\n<p>A co je d\u016fle\u017eit\u00e9 \u2013 z\u00e1kazn\u00edci si n\u00e1s mohou najmout i jako konzultanty na jejich stran\u011b. V takov\u00e9m p\u0159\u00edpad\u011b \u0159\u00edd\u00edme testov\u00e1n\u00ed ERP syst\u00e9mu tak, aby nebylo jen odkliknut\u00fdm cvi\u010den\u00edm pro steering committee, ale re\u00e1ln\u00fdm prov\u011b\u0159en\u00edm syst\u00e9mu.&nbsp;<\/p>\n\n\n\n<p>\ud83d\udc49 P\u0159em\u00fd\u0161l\u00edte o <a href=\"https:\/\/quartex.qmanapp.com\/quartex\/microsoft-365-business-central\/\" data-type=\"post\" data-id=\"3140\">nov\u00e9m ERP projektu<\/a>?\u00a0\u00a0<\/p>\n\n\n\n<p>\ud83d\udc49 M\u00e1te ji\u017e vybran\u00e9ho dodavatele a <a href=\"https:\/\/quartex.qmanapp.com\/quartex\/erp-poradenstvi\/\" data-type=\"page\" data-id=\"3345\">pot\u0159ebujete pomoci<\/a> na va\u0161\u00ed stran\u011b? P\u0159\u00edpadn\u011b V\u00e1m m\u016f\u017ee pomoc n\u011bkter\u00e1 z na\u0161ich <a href=\"https:\/\/www.qinvoice.cz\" data-type=\"link\" data-id=\"https:\/\/www.qinvoice.cz\" target=\"_blank\" rel=\"noopener\">aplikac\u00ed<\/a>. \u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Petr Kunetka&nbsp; CEO Quartex Praha&nbsp; 28.8.2025&nbsp; Testov\u00e1n\u00ed ERP syst\u00e9mu&nbsp; Minule jsme p\u0159eru\u0161ili vypr\u00e1v\u011bn\u00ed na za\u010d\u00e1tku testovac\u00edho procesu a \u00favaze, jak\u00e1 jsou \u00faskal\u00ed sv\u011b\u0159en\u00ed testov\u00e1n\u00ed z\u00e1kazn\u00edkovi. Samoz\u0159ejm\u011b, nen\u00ed vylou\u010deno, \u017ee z\u00e1kazn\u00edk m\u00e1 infrastrukturu a kapacitu pro testov\u00e1n\u00ed \u2013 ale neb\u00fdv\u00e1 to pravidlem. A nebylo to tak i v\u202ftomto p\u0159\u00edpad\u011b.&nbsp;&nbsp; U\u017eivatel\u00e9 v roli tester\u016f&nbsp; U\u017eivatel\u00e9 dostali pokyn [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":3096,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[33],"tags":[13,29,34],"class_list":["post-3095","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-30-let-s-erp","tag-business","tag-erp","tag-petr-kunetka"],"_links":{"self":[{"href":"https:\/\/quartex.qmanapp.com\/quartex\/wp-json\/wp\/v2\/posts\/3095","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/quartex.qmanapp.com\/quartex\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/quartex.qmanapp.com\/quartex\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/quartex.qmanapp.com\/quartex\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/quartex.qmanapp.com\/quartex\/wp-json\/wp\/v2\/comments?post=3095"}],"version-history":[{"count":3,"href":"https:\/\/quartex.qmanapp.com\/quartex\/wp-json\/wp\/v2\/posts\/3095\/revisions"}],"predecessor-version":[{"id":4280,"href":"https:\/\/quartex.qmanapp.com\/quartex\/wp-json\/wp\/v2\/posts\/3095\/revisions\/4280"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/quartex.qmanapp.com\/quartex\/wp-json\/wp\/v2\/media\/3096"}],"wp:attachment":[{"href":"https:\/\/quartex.qmanapp.com\/quartex\/wp-json\/wp\/v2\/media?parent=3095"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/quartex.qmanapp.com\/quartex\/wp-json\/wp\/v2\/categories?post=3095"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/quartex.qmanapp.com\/quartex\/wp-json\/wp\/v2\/tags?post=3095"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}